2D photo convert to 3D model service
Estimated delivery date: 10-17 working days to US/UK/AU/CA, 13-30 working days to other countries.
2D photo convert to 3D model service
US$4.8 for 1 person/object for head only, half body or full body, (no extra charge for half body or full body). Files would be finished in 24 hours, it comes with OBJ files. Extra charge US$1.00 for DXF files, we don't recommend DXF files because it needs to match with your crystal size and engraving machine.
Finished files will be sent to your email.
ShippingOur warehouse is in Shenzhen, China, and all crystals will be shipped from China.
Because the crystals are customized, we need some time to design and produce your crystal. Normally, all crystals will be dispatched within 3-5 working days of payment verification.
We ship this crystal photo to the following countries only
Normally, the package will be dispatched within 3-5 working days of payment verification, and buyers in United States, United Kingdom, Canada, and Australia will receive the parcel within 7-12 working days of the package shipping. Buyers in other countries will receive the parcel within 10-25 working days of the package shipping.
All packages have a tracking number for the entire journey. After receiving the tracking number, the buyer can track the shipment of the package on the Track Order page.
Item not received
If the buyer still does not receive the package within 10 working days after the estimated delivery date ends, please contact us immediately at email@example.com, and we will arrange to resend or refund to the buyer. We will be responsible for all problems during transportation.
All import duties, taxes, and charges are included in the item price or shipping charges. These charges are our responsibility. If you have any tax questions, contact us, please.
Return & Refund
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
Extended holiday return policy: If your payment is made from Oct 1st to Nov 30th, you can return your item before Dec 31st.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at firstname.lastname@example.org, we will reply to you in 24 hours (not include weekends and public holidays). After your return is accepted, we’ll send you a return shipping label in 3 working days (we are responsible for the return shipping cost), you can return it to the following address:
Room 409, Building A, No. 44-1, Hantangshanlu,
Longgang, Shenzhen, Guangdong,
Items sent back to us without first requesting a return will not be accepted. You can always contact us for any return questions at email@example.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and resend your new package or refund your money in 3-5 working days.
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Sometimes, you don’t want the crystal anymore after making the payment, so please let us know ASAP after you make this decision. We will then check your order status.
If our engineer has not begun to design your 3D photo, we will fully refund your money. If your photo design is already finished, a 20% design fee won’t be refunded. If your crystal has been shipped, we cannot cancel the order.
After the cancellation is accepted, the refund will be made in 1-3 working days.
We are not able to refund the 20% design fee built into the cost of your crystal. Once your return has been received and examined, you’ll receive an email notification. Within 3 working days, your refund will be issued via your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.